According to recent studies, the global KPO service market is expected to grow at a CAGR of 46%, that is from $1.2 billion in 2003 to $17 billion in 2010. By 2010-2011, the Indian business market is expected to witness wide expansion of the KPO sector by 70%.
Major enterprises, large or small, are following the trend of outsourcing their non-core knowledge activities or projects to other countries, in order to shift their concentrate on optimizing other areas of business and to improvise their customer satisfaction services.
Superior information management tools and methodologies are employed to gather information from reliable sources in the market. Using sophisticated technology and advanced processes, high level of accuracy with considerable reduced turn around time can be exploited from the KPO solutions. Conceptualizing, designing and implementing best-of-breed research and analytics services and solutions can optimize the entire business information value chain of an enterprise.
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