Knowledge Process Outsourcing is the one of the booming branches of the BPO. This information driven service sector is based on comprehensive information research, advanced technical skills, and excellent analytical and interpretative power in the decision making process.
Apart from BPO services, the KPO services also involve Business Research and Analytics services. By creating huge opportunities for the business enterprises, the professional researchers track and analyze the market trend, followed by a thorough understanding of the customer needs and requirements.
Shortened process-time for the introduction of products/services into the market and dearth of professionals with sufficient technical experience are some of the major challenges faced by the flourishing businesses worldwide. This calls for expertise in consistently supplying the businesses with industry-best business solutions to keep these enterprises running on the track of profit and to stay one-step ahead of their competitors.
According to recent studies, the global KPO market is expected to grow at a CAGR of 46%, that is from $1.2 billion in 2003 to $17 billion in 2010. By 2010-2011, the Indian business market is expected to witness wide expansion of the KPO sector by 70%.
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